EyesOn

Privacy Policy

Version 1.0Effective 23 September 2026

1. About this policy

This Privacy Policy explains how EyesOn handles personal information. EyesOn is provided by Luke Davoli, a sole trader trading as Davoli Software, ABN 12 245 887 016, in Victoria, Australia (EyesOn, we, us or our).

It applies to the EyesOn app, related services, support and safety processes, and EyesOn pages on the Davoli Software website. EyesOn is for people aged 18 and over.

2. Information we collect

Depending on how you use EyesOn, we may collect and hold:

3. Sensitive information

Content you choose to share may reveal health, mental-health, recovery, disability, religious, sexual-orientation or other sensitive information. EyesOn does not require a diagnosis or sensitive details to create a goal.

You choose what to share and which audience to select. A goal's updates, photos and related interactions follow that goal's audience controls. EyesOn is not a medical or clinical service, and member content is not professional advice.

4. How and why we handle information

We collect information directly from you, automatically through the app and service, from authentication and platform providers, and from other members when they connect, interact with or report you.

We handle information to:

We may use rewritten, genuinely de-identified summaries of member experiences to explain or promote EyesOn. We will obtain separate permission before using a member's exact words or photos in marketing, or where a story cannot reasonably be de-identified.

5. Sharing and overseas processing

Member content is visible according to EyesOn's audience and relationship controls. People authorised to view content may copy or share it outside EyesOn. Safety reports are reviewed privately and may preserve reported content as it appeared when reported.

We use service providers including:

These providers and their subprocessors may handle information in Australia, the United States and other countries in which they operate. We may also disclose information where reasonably necessary to comply with law, protect safety, investigate abuse, establish or defend legal rights, or transfer the service as part of a business transaction subject to appropriate protections.

We do not publish safety reports, feedback or support communications.

6. Storage, security and retention

We use technical and organisational measures designed to protect personal information, including access controls, private cloud storage, encrypted connections, environment separation, restricted administration and narrowly scoped photo access.

We retain personal information only as long as reasonably needed to operate EyesOn, provide support, maintain security, recover from failures, handle disputes and meet legal obligations. In particular:

Account deletion removes the account, its policy-acceptance history and associated member content from the active EyesOn database and schedules deletion of the associated identity-provider account. Limited records may be retained temporarily for security, recovery, disputes or legal obligations.

7. Your choices and requests

EyesOn's controls let you manage supported audiences, content, connections, blocked accounts, notifications and account deletion.

You may ask to access or correct personal information we hold about you, request deletion where applicable, withdraw a permission you previously gave, or ask about our privacy practices. Email luke@davolisoftware.com with enough information for us to verify and respond to the request.

We will endeavour to respond as soon as reasonably feasible. We may decline or limit a request where permitted or required by law and will explain the reason where appropriate.

8. Privacy complaints

If you believe EyesOn has mishandled your personal information, email luke@davolisoftware.com with enough detail for us to investigate. We will consider the complaint and communicate an outcome as soon as reasonably feasible.

You may also be entitled to complain to the Office of the Australian Information Commissioner or, for health information handled in Victoria, the Victorian Health Complaints Commissioner.

9. Children

EyesOn is not offered to people under 18. If you believe a person under 18 has created an account, contact us so we can investigate and take appropriate action.

10. Changes to this policy

We may update this policy when EyesOn, its providers or applicable requirements change. We will publish the current version and effective date and take reasonable steps to notify affected members of material changes. Where a new collection, use or disclosure requires consent, we will seek that consent.

11. Contact